How to reduce the negative impact of customer non-compliance: an empirical study

Kostopoulos, I and Gounaris, S and Rizomyliotis, I (2014) How to reduce the negative impact of customer non-compliance: an empirical study. Journal of Strategic Marketing, 22 (6). 513 - 529. ISSN 0965-254X DOI: https://doi.org/10.1080/0965254X.2014.914056

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Divisions: Faculty of Business and Law > Leeds Business School
Identification Number: https://doi.org/10.1080/0965254X.2014.914056
Status: Published
Refereed: Yes
Publisher: Taylor & Francis
Date Deposited: 17 Jul 2015 08:03
Last Modified: 27 May 2016 16:25
Item Type: Article

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