Customer Service Excellence Standard – adding value for your students

Loughran, HJ (2014) Customer Service Excellence Standard – adding value for your students. In: Business Librarian’s Association Conference, 9 July 2014, Leicester.

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Divisions: Libraries & Learning Innovation
Refereed: No
Date Deposited: 11 Dec 2014 15:07
Last Modified: 27 May 2016 16:19
Item Type: Conference or Workshop Item (Paper)

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