Ear to the Ground: the value and impact of listening to our customers

Loughran, HJ (2013) Ear to the Ground: the value and impact of listening to our customers. In: Professionalism and Engagement in Customer Service: An M25 Customer Service Group Conference, November 7, 2013, King’s College, London. (Unpublished)

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Divisions: Libraries & Learning Innovation
Status: Unpublished
Date Deposited: 11 Dec 2014 15:08
Last Modified: 14 Jun 2018 09:40
Item Type: Conference or Workshop Item (Paper)

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