Explaining Levels of Customer Satisfaction with First Contact with Jobcentre Plus: results of qualitative research with Jobcentre Plus Staff

Nunn, A and Bickerstaffe, T and Wymer, P (2009) Explaining Levels of Customer Satisfaction with First Contact with Jobcentre Plus: results of qualitative research with Jobcentre Plus Staff. Project Report. Department of Work and Pensions. DOI: Explaining Levels of Customer Satisfaction with First Contact with Jobcentre Plus: results of qualitative research with Jobcentre Plus Staff

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Divisions: Faculty of Health and Social Sciences > School of Social Sciences
Identification Number: Explaining Levels of Customer Satisfaction with First Contact with Jobcentre Plus: results of qualitative research with Jobcentre Plus Staff
Publisher: Department of Work and Pensions
Uncontrolled Keywords: © Crown Copyright 2009. Published for the Department for Work and Pensions under licence from the Controller of Her Majesty’s Stationery Office. Uploaded to this server in accordance with Office of Public Sector Information Click Use licensing.
Date Deposited: 14 Jan 2015 11:40
Last Modified: 14 Jul 2016 13:51
Item Type: Monograph (Project Report)

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