SERVICE QUALITY ASYMMETRIC EFFECT ON PATIENT SATISFACTION FOR PRIMARY HEALTHCARE SERVICES

Giovvanis, A and Pierrakos, G and Kyriakidou, N (2014) SERVICE QUALITY ASYMMETRIC EFFECT ON PATIENT SATISFACTION FOR PRIMARY HEALTHCARE SERVICES. In: Proceedings of the 7th Annual Conference of the EuroMed Academy of Business: The Future of Entrepreneurship. EuroMed Press, 669 - 683. ISBN 978-0-230-21687-7

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Divisions: Faculty of Business and Law > Leeds Business School
Status: Published
Refereed: Yes
Publisher: EuroMed Press
Additional Information: Copyright © The materials published in this Readings Book may be reproduced for instructional and noncommercial use. Any use for commercial purposes must have the prior approval of the Executive Board of the EuroMed Research Business Institute (EMRBI). All full papers and abstracts submitted to the EMRBI Conference are subject to a peer reviewing process, using subject specialists selected because of their expert knowledge in the specific areas.
Date Deposited: 22 Jun 2015 15:01
Last Modified: 27 May 2016 16:24
Item Type: Book Section

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