The mediating role of perceived fairness in consumers’ response to post-purchase ‘out of stock’ in an online grocery context

Hoang, D and Nath, P and Barnes, CJ (2016) The mediating role of perceived fairness in consumers’ response to post-purchase ‘out of stock’ in an online grocery context. In: BAM2016 Proceedings. The British Academy of Management. ISBN 978-0-9549608-9-6

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