A qualitative study of satisfaction and dissatisfaction with Jobcentre Plus; an exploration of issues identified in the 2007 Customer Satisfaction Survey with a particular focus on those most likely to be dissatisfied

Nunn, A and Walton, F and Jassi, S (2009) A qualitative study of satisfaction and dissatisfaction with Jobcentre Plus; an exploration of issues identified in the 2007 Customer Satisfaction Survey with a particular focus on those most likely to be dissatisfied. Project Report. Department for Work and Pensions. DOI: 978 1 84712 559 0

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Divisions: Faculty of Health and Social Sciences > School of Social Sciences
Identification Number: 978 1 84712 559 0
Publisher: Department for Work and Pensions
Additional Information: © Crown Copyright 2009. Published for the Department for Work and Pensions under licence from the Controller of Her Majesty’s Stationery Office. Uploaded to this server in accordance with Office of Public Sector Information Click Use licensing.
Date Deposited: 14 Jan 2015 11:44
Last Modified: 14 Jul 2016 13:51
Item Type: Monograph (Project Report)

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