SERVICE QUALITY ASYMMETRIC EFFECT ON PATIENT SATISFACTION FOR PRIMARY HEALTHCARE SERVICES

Giovvanis, A and Pierrakos, G and Kyriakidou, N (2014) "SERVICE QUALITY ASYMMETRIC EFFECT ON PATIENT SATISFACTION FOR PRIMARY HEALTHCARE SERVICES." In: Vrontis, D and Weber, Y and Tsoukatos, E, (eds.) Proceedings of the 7th Annual Conference of the EuroMed Academy of Business: The Future of Entrepreneurship. EuroMed Press, 669 - 683. ISBN 978-0-230-21687-7

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