Accidental lean: Performance improvement in an NHS hospital and reflections on the role of operations strategy

Matthias, O and Buckle, M (2015) "Accidental lean: Performance improvement in an NHS hospital and reflections on the role of operations strategy." In: Radnor, Z and Bateman, N and Esain, A and Kumar, M and Williams, S and Upton, D, (eds.) Public Service Operations Management: A Research Handbook. Routledge, pp. 52-72. ISBN 9781138813694

Status:	Published
Refereed:	Yes
Publisher:	Routledge
Additional Information:	This is an Accepted Manuscript of a book chapter published by Routledge in Public Service Operations Management: A Research Handbook on 10 August 2015, available online: http://www.routledge.com/9781138813694
Depositing User (symplectic)	Deposited by Matthias, Olga
Date Deposited:	05 Oct 2020 10:07
Last Modified:	10 Jul 2024 18:34
Item Type:	Book Section

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Accidental lean: Performance improvement in an NHS hospital and reflections on the role of operations strategy

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