Items where Author is "Pang, A"
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Diers-Lawson, A and Pang, A (2021) "Strategic Crisis Management: State of the field, Challenges and Opportunities." In: Valentini, C, (ed.) Public Relations. Handbooks of Communication Science . De Gruyter, pp. 195-216. ISBN 9783110552294 DOI: https://doi.org/10.1515/9783110554250-011
Diers-Lawson, A and Pang, A (2016) Did BP Atone for its Transgressions? Expanding Theory on 'Ethical Apology' in Crisis Communication. Journal of Contingencies and Crisis Management. ISSN 0966-0879 DOI: https://doi.org/10.1111/1468-5973.12110