Ear to the Ground: the value and impact of listening to our customers

Loughran, HJ (2013) Ear to the Ground: the value and impact of listening to our customers. In: Professionalism and Engagement in Customer Service: An M25 Customer Service Group Conference, November 7, 2013, King’s College, London. (Unpublished)

Status:	Unpublished
Date Deposited:	11 Dec 2014 15:08
Last Modified:	23 Feb 2022 10:39
Event Title:	Professionalism and Engagement in Customer Service: An M25 Customer Service Group Conference
Event Dates:	November 7, 2013
Item Type:	Conference or Workshop Item (Paper)

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Ear to the Ground: the value and impact of listening to our customers

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