Wertkette, Wertshop und Wertnetzwerk

Popp, B and Horbel, C and Woratschek, H (2017) "Wertkette, Wertshop und Wertnetzwerk." In: Corsten, H and Roth, S, (eds.) Handbuch Dienstleistungsmanagement. Vahlen Franz Gmbh, München, pp. 507-517. ISBN 978-3-8006-5242-6, 3800652420

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