Items where Author is "Zerfass, A"

Article

Zerfass, A and Hagelstein, J and Tench, R (2020) Artificial intelligence in communication management : a cross-national study on adoption and knowledge, impact, challenges and risks. Journal of Communication Management. ISSN 1363-254X DOI: https://doi.org/10.1108/jcom-10-2019-0137

Tench, R and Verhoeven, P and Vercic, D and Moreno, A and Zerfass, A (2020) Strategic communication across borders: Country and age effects in the practice of communication professionals in Europe. International Journal of Strategic Communication, 14 (1). pp. 60-72. ISSN 1553-118X DOI: https://doi.org/10.1080/1553118X.2019.1691006

Verhoeven, P and Zerfass, A and Verčič, D and Tench, R and Moreno, A (2018) Public relations and the rise of hypermodern values: Exploring the profession in Europe. Public Relations Review, 44 (4). pp. 471-480. ISSN 0363-8111 DOI: https://doi.org/10.1016/j.pubrev.2018.06.001

Moreno, A and Navarro, C and Tench, R and Zerfass, A (2014) Does social media usage matter? An analysis of online practices and digital media perceptions of communication practitioners in Europe. Public Relations Review. ISSN 0363-8111 DOI: https://doi.org/10.1016/j.pubrev.2014.12.006

Moreno,, A and Verhoeven, P and Tench, R and Zerfass, A (2014) Increasing power and taking a lead - What are practitioners really doing? Empirical evidence from European communications manager. International Public Relations Journal, 4 (7). pp. 73-94. ISSN 2174-3681

Verhoeven, P and Tench, R and Zerfass, A and Moreno, A and Verčič, D (2014) Crisis? What crisis?. How European professionals handle crises and crisis communication. Public Relations Review, 40 (1). 107 - 109. ISSN 0363-8111 DOI: https://doi.org/10.1016/j.pubrev.2013.10.010

Monograph

Zerfass, A and Moreno, A and Tench, R and Vercic, D and Buhmann, A (2022) Exploring diversity and empathic leadership, CommTech and consulting in communications: results of a survey in 43 countries. Project Report. EUPRERA/EACD, Brussels.

Zerfass, A and Buhmann, A and Tench, R and Vercic, D and Moreno, A (2021) European Communication Monitor 2021: CommTech and digital infrastructure, video-conferencing, and future roles for communication professionals: results of a survey in 46 countries. Technical Report. EUPRERA/EACD, Brussels.

Tench, R and Zerfass, A and Verhoeven, P and Verčič, D and Moreno, A and Okay, A (2013) Competencies and Role Requirements of Communication Professionals in Europe. Insights from quantitative and qualitative studies. Project Report. ECOPSI Research Report.

Book

Zerfass, A and Tench, R and Verhoeven, P and Vercic, D and Moreno, A (2018) European Communication Monitor 2018. Strategic communication and the challenges of fake news, trust, leadership, work stress and job satisfaction. Results of a survey in 48 Countries. Quadriga Media Berlin., Brussels. ISBN 978-3-942263-50-4