Items where Division is "School of Events, Tourism and Hospitality Management" and Year is 2019

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Ye, S and Wu, JS and Zheng, CJ (2019) Are tourists with higher expectation more sensitive to service performance? Evidence from urban tourism. Journal of Destination Marketing & Management, 12. pp. 64-73. ISSN 2212-571X DOI: https://doi.org/10.1016/j.jdmm.2019.01.002

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Zheng (Jerry), C and Tsai, H (2019) Diversification and performance in the hotel industry: do board size and family representation matter? International Journal of Contemporary Hospitality Management, 31 (8). pp. 3306-3324. ISSN 0959-6119 DOI: https://doi.org/10.1108/ijchm-06-2018-0465

Zheng, C and Tsai, H (2019) The moderating effect of board size on the relationship between diversification and tourism firm performance. Tourism Economics, 25 (7). pp. 1084-1104. ISSN 1354-8166 DOI: https://doi.org/10.1177/1354816618823427